Everything and anything is possible!  Every hope and dream that you have right now, and will have tomorrow, is possible if you do the right things - and do things right!   The system you learn in this workshop will guide you down the path to Maximum Success & Achievement while living a Significant Life! You will discover:

*A brand new model of goal setting.
*Questions to ponder when setting goals.
*How to keep a goal journal.
*Why you should write your goals down.

Everything and anything is possible!  This workshop will have you thinking, dreaming and doing things you've only dreamed about during 2008 and beyond!

Al Argo is Asia's Engaging Speaker, has presented over 10,000 one-on-one sales presentations, training sessions and speeches in the last 15 years. His diverse background in advertising, sales and marketing, communications, management and the non-profit sector assist in his expertise in training in areas such as goal setting, communications and “Customer Centered Selling.”

Upon graduating University with a degree in Advertising & Marketing he began to work in Product Development and Sales for one of America's leading daily publications. He later went on become the marketing director for The Alzheimer’s Centers - Tampa Bay. Eventually, Al established Target Marketing which quickly became one of the areas leading Advertising / Promotional Product firms. Al Argo and his family have made their home in Singapore since 2003.

Creative thinking goes beyond the ability to come up with elegant solutions and money making ideas. It is about expressing your unique personality in everything you do. As human beings we are designed to be creative, build and obtain enjoyment out of the exercise. However, there are psychological, social and cultural barriers that hinder creative  behavior. In this talk you will discover how to overcome them.

Hector holds a Master of Science degree in Creative Studies and Change Leadership by the University of New York, USA (2005) and a Bachelor of Science degree in European Community Studies (French, Italian) by the College of Cardiff, University of Wales, UK.

Professional Experience
Hector is a consultant, facilitator and trainer of creative thinking in Singapore. His area of expertise is the Osborn-Parnes Creative Problem Solving (CPS) framework. He also offers training in creative thinking including a diversity of frameworks, thinking tools, creative cognitive, emotional principles and instruments to enable groups to discover and leverage on their creative and innovative potential and abilities individually and as a team.

In South East Asia he has facilitated, co-facilitated and trained various clients and conducted public workshops for Citibank, CitiCorp (SE Asia), Teachers’ Network (MOE) (Co-facilitation), Facilitators Network (Singapore), Marcus Evans (public workshop for 34 senior executives from the banking and insurance industries) , • Schneider Pte Ltd, • Singapore Institute of Management (co-facilitated public workshop for executives) and Aljunied Town Council

Buffalo State College Leadership Center, Bethesda World Harvest International Church, Shabach Realty, Eerie County, Commission for Women under 30. State of New York, Buffalo State College Computer Services

At the International Centre for Studies in Creativity, Buffalo, New York, he was awarded the ICSC alumni foundation achievement award. He also organized the International Conference Expert to Expert to establish a learning community for alumni, students and professionals in creativity. This event attracted over 75 professionals.

As a creative thinking consultant, he leverages on his professional experience in operations and marketing in the publishing and environmental sectors in South East Asia. He founded and is currently heading the Singapore International Affiliate of the American Creativity Foundation in Singapore to promote the study and use of creative thinking in Singapore. Hector is fluent in English, Spanish, French and Italian. He has also done advanced studies in theology (Singapore and School of the Prophets, Malaysia).

WOW YOUR CUSTOMERS!™ delivers the message of customer service in a unique method where participants learn more about themselves, about their customers, and about their business that they project.
Participants learn the importance of building relationships with their customers and learn the requirements of building an OUTSTANDING relationship with the customer and anyone involved in their business. At the workshop the participants go through projects, games and active sharing to get to the outcome that they aim to achieve. They will learn how to build rapport and create the best first impressions and get the tools to understand customers and people in general.

There will be shared tools to find out what is missing in today’s competitive business environment and what are the most common mistakes people do that make them loose their customers.

WOW YOUR CUSTOMERS! ™ involves the participant to design their business to meet the needs of their customers. They will learn to brand themselves and their business (if they are in business) or brand themselves within their role in the organisation. Most importantly, this workshop is powerful when in comes to providing the integration and implementation process to their work.

After this workshop participants will:

• Understand the importance of creating relationships with their customers
• Get the tools to apply what they learn to improve their sales and getting repeat business
• Bring the fun of the workshop to the business and workplace and attract more customers
• Understand their customers and create lifelong relationships

Details of workshop -

1. Why it is important to build a relationship with your customers
2. What you require to build an outstanding relationship with customers or anyone in your business

1. Know the outcome you want to achieve
2. Building rapport and creating the best first impression
3. Understanding customers/people

3.Understanding what is missing in today’s competitive business

What are the common mistakes made to loose a customer?

4. How to understand your customers and create a life long repeat sales/business

1. What do your customers really want?
2. How to immediately build rapport with your customers?
3. Understand how just by taking the time to understand your customers, you will achieve lifelong relationships and repeat business

1. How to brand yourself in your work?
2. Grooming your image
3. Colours to enhance your look
4. Presenting yourself to your clients
5. Basic etiquette

Testimonials:

"Zeal has put complicated marketing theories into laymen terms"

Brandon, Cres Wellness

"This workshop is practical in our life."

Chan Wai Yee, Waynette One Stop Beauty Centre

"Easy to understand, comfortable. I learned very good customer loyalty skills."

Tan Swee Ling, Penang

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Zeal is an independent and accomplished speaker and trainer of self development and empowerment workshops, for individuals and corporations. A 2nd Upper Class Honours graduate of the Universiti Teknologi Mara from Malaysia, Zeal has had experience in business and entrepreneurship for the last 8 years expanding throughout Malaysia and Singapore.

Mr Tan Hai Tat founded HT Zone that specialised in web design, hosting and IT training (www.htzone.com) in 1999. Mr Tan graduated from National University of Singapore with B.Sc (Comp. & Info. Sc.) in year 2000. He was the pioneer batch of Entrepreneurs who took part in the Technopreneur Home Office Scheme (THO).